PVA has designed and installed customized Management Operating Systems (MOS) on more than 500 projects across all business types in the private and public sectors, providing organizations with the proper tools to help them more effectively manage their processes and resources and improve operational performance.

This set of tools and the associated management behaviors implemented through our proven approach and methodology allows our Clients to more effectively manage their people and their processes to deliver substantial and sustainable results.

Management Operating Systems: Analysis & Review

Through the MOS we now have a detailed and coordinated KPI report tracking 42 key items that are reported and discussed across the enterprise every week.
- James W. Peacock, Vice President, Manufacturing and Logistics, WhiteWave Foods Company

All organizations have planning, scheduling and reporting systems that they use during the course of their business activities, but we often find they are missing key elements that are needed to more effectively manage their processes and all of their resources in order to drive accountability at all levels.

PVA will complete an in-depth analysis of the current Management Operating Systems in collaboration with our client’s Management team to assess if the required planning and reporting elements are in place that will ensure the proper execution and measurement of the organization’s business performance plans.

Management Operating System Elements

In order to support the process improvement efforts and the behavioral changes required within an organization, PVA custom designs and implements Management Operating Systems that will incorporate the following elements:
  • Forecasting & High Level Planning

    activities that drive all aspects of the business from Supply Chain through to the end business processes for the organization

  • Standards & Expectations

    so the workforce is able to complete their work in a safe, timely and quality conscience manner

  • Capacity Planning

    to ensure that the business cycles and seasonal activity volumes are monitored throughout each area of the organization

  • Resource Planning

    that equates volumes to standards and reasonable expectations with allocations for training, vacations, absenteeism, overtime and business performance plans

  • Planning & Scheduling Activities

    in each area to ensure that management has the correct resources to effectively perform the required work in their areas of responsibility

  • Supervisory Follow-Up Tools

    with regard to planned activities versus what is actually taking place within their areas of responsibility, allowing them to document off-schedule conditions which then leads to permanent resolutions

  • Review & Transition Meetings

    to ensure that all communications are timely and that the meetings are conducted effectively

  • Operational & Executive Dashboards

    in real time so that summary information down to the department level is available for review on a daily basis utilizing specific Key Performance Indicators that are tied to the business performance plans of the organization

These system elements when integrated into a structured Management Operating System are key to controlling an organization’s processes, and ensuring that the work activities are managed to the planned performance requirements.