Our client has ownership of more than 50 power plants in Canada, the United States, and Australia producing 8,460 MW of power. It generates electricity, fueled by coal, natural gas, water, geothermal energy and wind, and sells their commodity to wholesale customers in various regions of Canada, the U.S., and Australia. This organization has approximately $3 billion in annual revenue and more than $9 billion in assets.
Some significant results obtained by our Client included:
PVA came into my department for an 8 month period and focused right away on Planning, Processes and Productivity. The initial thought was that the culture of my department would cause significant challenges in implementing the PVA process, but other than a few minor bumps, it has been smooth sailing for the majority of the implementation. I am pleased to say that we have now successfully implemented a weekly work plan, bi-weekly KPI’s, an opportunity-based Steering Committee, held multiple Supervisor coaching sessions, and significantly reduced overtime. Overall the process has been very well received, the PVA staff have been great to work alongside, and I look forward to the next steps in my department’s ongoing Continuous Improvement process.
I have worked directly with the PVA organization for more than 4 years now and have completely enjoyed the experience along with the outcomes of their services. Their hands on approach and direct one on one interaction with the staff is the key to their success. We’ve attempted internal initiatives in the past but our operational nature always redirects resources away from achieving real change. Continuous Improvement is not feared any more, it is part of our culture and is woven into everything we do. The Brown Paper exercise, which seems so long ago, is still referenced today and has flushed out initiatives that continue to be realized today. Along with delivering what they said they would deliver, the close interaction with the PVA staff has opened up opportunities for efficiency that never were originally imagined. I can honestly say that they felt like part of our management team and they were as focused on our business being successful as we were.
PVA provided the focus, format and coaching to drive change and achieve savings faster than would have been possible without them. The representative onsite was a tremendous resource and extremely effective in leading the activities and communicating with all levels of the organization. The tools that were left from the PVA process will provide the basis for CI for years to come.
PVA’S engagement positively affected work flow efficiency, planning and cost improvement. Existing systems already in place at the station were enhanced, along with additional tools put in place were gaps existed. PVA bring professional expertise in work flow management and provide results that are measurable. The process is established through a management operating system, providing continuous improvement and sustainability. We have attained the savings expected and I feel confident we can sustain the results and continue to improve.