Our clients are well established mining organizations with world wide operations (both underground and open-pit). In their Canadian operations, PVA assisted them in improving their development and production cycle time, while addressing issues such as: historical cultures, poor communication and engagement of the workforce, mismanaged work practices, skilled worker availabilities, and poor inter-departmental communication and coordination.
Developing a new mine two kilometers away from another production mine also owned by this company. Their objective was to start production mining in early 2013.
To develop and implement a uniform Management Operating Systems with common metrics and key performance indicators (KPI’s) while improving the levels of active management at all organizational levels. This would result in increased ownership and accountability driving the attainment of the operational improvements and a culture of continuous improvement.
PVA responded by offering group training and individual one-on-one coaching for all levels of management in the departments of Development mining, Maintenance (mechanical and electrical), Engineering, Geology, Supply Chain (Warehouse), and mining contractors. The training and coaching that was provided to the managerial group focused on different key components, including:
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Some significant results obtained by our Client included:
Mining Overall Meters Per Week
Mining Underground Supervisory Activities
Horizontal Meters Improvement
Tonnes of Ore Hoisted / Man-Shift
The partnership between PVA and the client continues in other areas of their Mine operations in Quebec, including:
PVA’s facilitation of our Business Improvement initiative has allowed for the accurate assessment of our current operations performance and brought the team a vision of where it can go. By setting standards and expectations and giving supervisors the tools to roll these out, have given rise to performance improvements that would have been difficult to capture without PVA’s assistance.
The purpose of PVA’s involvement at Westwood was to obtain momentum as well as quick improvements and consistency in underground development by working with the managers on their critical activities. Establishing KPI’s reinforced the focus on results, and the understanding of the inherent daily opportunities. The implementation of daily meetings and reports, and the training and clarification of the roles of the supervisors and captains resulted in significant increases in performance. I would recommend PVA’s intervention.
The experience with PVA was very enriching and educational. PVA’s strength is their great capacity for analysis and synthesis of the particular context of the site their team works in. Also, they were able to integrate and blend with our team, making it easier to facilitate a climate of mutual trust. PVA has involved every level of employee in the realization of the improvement plans. Undoubtedly, improvements in the process occurred in the cycle PVA had indicated.
PVA's people quickly adapted to our mining reality. In the areas where PVA were involved, we have significantly increased our performance levels. In the hoisting, material and people movement, and lateral development areas, their involvement was significant and greatly appreciated. PVA has proven to have a good and healthy relationship with all members of our supervisory team. Overall, the coaching provided by PVA helped several supervisors to realize the importance of their communication skills with others.